Overview

The package for delivery may be placed in a locker near the front of the store for the driver to pickup. Find the instructions and locker code in the Driver App.

This article outlines how to access a locker whether you are using the OneRail Driver App or a 3rd Party Driver App.

OneRail Driver App - Locker Access Instructions

1. 1 Sign in to the Driver App.

Review Pickup Instructions

1. 1 Go to the Pick-up screen.
2. 2 Scroll down to Pick-up instructions. Pickup instructions will include if the package is in a locker and locker code.
3. 3 If prompted, click the View Instructions button for more information.

Retrieve Package with Locker Code

1. 1 Enter the 6-digit numeric code found in Instructions into the locker keypad.
2. Note: The locker station may have a barcode scanner. Use the pin pad to enter code provided.
3. 2 Retrieve package from designated locker.
4. 3 Proceed with delivery.

3rd Party Driver App - Locker Access Instructions

1. 1 Sign in to the Driver App.
2. 2 Go to the Pickup screen.
3. 3 Scroll to Pickup Instructions or Notes.
4. Note: Pickup instructions may be in different locations depending on the driver app.
5. 4 Enter the 6-digit numeric code found in Instructions into the Lockers keypad.
6. Note: The locker station may have a barcode scanner. Use the pin pad to enter code provided.
7. 5 Retrieve package from designated locker.
8. 6 Proceed with delivery.

FAQs

Where can I find the Pickup Locker at the store?
Pickup Lockers will be located near the front of the store.

What if my Locker Code doesn’t work? What if the locker is empty, or missing order items?
The locker should already contain all the items for the customer’s delivery. If any issues, go to the Pickup Desk for assistance.